Privacy Policy

1. Introduction

Mahavir Shree International Pvt. Ltd. (“MSIPL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.

2. Definitions

• “Personal Data” means any information relating to an identified or identifiable natural person.
• “Services” means the website, products, and services offered by MSIPL.
• “Processing” means any operation performed on Personal Data, such as collection, storage, use, or disclosure.
• “Data Controller” means the entity that determines the purposes and means of Processing Personal Data.

3. Information We Collect

• Personal Information: name, email, phone number, company name, job title.
• Technical Information: IP address, browser type, device details, usage data (via cookies and similar technologies).
• Business Information: RFP, tender, and project documents you provide.
• Payment Information: limited billing details (we use third‑party payment processors and do not store full card details).

4. Legal Basis for Processing

We process Personal Data based on the following legal grounds under the EU General Data Protection Regulation (GDPR):

• Consent – when you have given clear consent.
• Contractual Necessity – to perform a contract or take steps at your request.
• Legitimate Interests – to pursue our legitimate business interests, provided your rights do not override these interests.
• Legal Obligation – to comply with applicable laws and regulations.

5. How We Use Your Information

We use your information to:

• Provide and maintain our Services.
• Respond to inquiries and project requests.
• Process payments and manage invoices.
• Improve our website and Services.
• Send marketing or tender updates if you have opted‑in (you may opt out at any time).

6. Data Retention

We retain Personal Data for no longer than three (3) years after your last interaction with us, unless a longer retention period is required or permitted by law.

7. Sharing of Data

We do not sell or rent Personal Data. We may share it with:

• Employees and contractors bound by confidentiality.
• Third‑party service providers (e.g., hosting, analytics, payment processing) under data‑processing agreements.
• Government authorities when legally required.
• Other parties with your consent.

8. International Data Transfers

Your Personal Data may be transferred to, and processed in, countries outside your own. Where we transfer data outside the European Economic Area (EEA), we rely on Standard Contractual Clauses or other safeguards to protect your privacy rights.

9. Security Measures

We use administrative, technical, and physical security measures—including encryption, firewalls, and access controls—to protect Personal Data from unauthorized access, disclosure, alteration, or destruction.

10. Cookies & Similar Technologies

We use cookies to analyze site traffic and improve user experience. You can disable cookies in your browser settings; however, some features may not function properly.

11. Children's Privacy

Our Services are not directed to children under 16 years (or the applicable age of consent in your jurisdiction). We do not knowingly collect Personal Data from children. If we become aware that we have collected such data, we will delete it promptly.

12. Your Rights

If you are located in the EEA or other regions with similar laws, you have rights to:

• Access, correct, or erase your Personal Data.
• Restrict or object to Processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at info@mahavirshree.com.

13. Opt‑Out Mechanisms

You may opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

14. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and the relevant supervisory authority within 72 hours, in accordance with applicable law.

15. Changes & Version Control

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated via email if you have an account with us.

16. Contact Us